Many digital transformation projects fail to meet expectations not because of a lack of technology, but because businesses choose the wrong software outsourcing partner. When solutions do not align with operational needs, systems become difficult to use, unstable, and generate additional costs after handover. The article below summarizes market trends and introduces reputable software outsourcing companies in Vietnam based on practical implementation criteria.
Overview of the software outsourcing market in Vietnam
Why are businesses increasingly outsourcing software development?
Businesses choose external software outsourcing companies because of the following clear benefits:
- Cost savings: Reduce recruitment costs, salaries, benefits, and the expenses of maintaining a permanent in-house IT team.
- Access to skilled talent on demand: Add the exact roles needed and scale resources up or down according to each project phase.
- Faster implementation: Leverage established processes and available teams to shorten the time from idea to a live, working product.
- Reduced internal technical management burden: Lessen the pressure of managing a development team and focus more on core business activities.
- Adoption of new technologies without large investments: Easily access modern technologies and implementation experience, especially in a competitive market with a shortage of IT talent.
>> See more: Why should businesses choose professional software outsourcing instead of building an in-house dev team?
Common software outsourcing models today
Models by delivery location
- Onshore outsourcing: Teams operate within the same country, making face-to-face collaboration easier and ensuring alignment in language and operational context.
- Nearshore outsourcing: Teams are located in nearby countries with similar time zones and distance, helping balance cost efficiency and collaboration capability.
- Offshore outsourcing: Teams are based in more distant countries, often optimizing costs but requiring clear governance and communication mechanisms to limit requirement misalignment between the business and the software outsourcing company.
Models by project development approach
- Waterfall: Projects follow sequential stages from requirements to design, development, testing, and handover, typically used when requirements are stable and changes are minimal.
- Agile/Scrum: Projects are divided into short iterations with regular reviews to incorporate feedback, effective when incremental delivery and continuous adjustment are needed.
- V-Model: Each development phase has a corresponding testing phase, suitable for projects that prioritize testing and strict acceptance criteria.
- Spiral: Projects iterate through cycles of planning, prototyping, risk assessment, and expansion, worth considering when technical risks are high or requirements cannot be finalized at the outset and require a software outsourcing company to collaboratively refine them over time.

>> See more: Comparing the advantages and disadvantages of software outsourcing models in real-world implementation
Top 10 reputable software outsourcing companies in Vietnam
1. Nam Long Technology Investment Group Joint Stock Company (NLT Group)
NLT Group delivers project-based software outsourcing and development, typically combined with technology consulting, implementation, maintenance, and system optimization after official go-live. Solutions are designed from the outset with real-world usage in mind, prioritizing operational stability at launch and ensuring scalability in functionality, user capacity, and system integration across subsequent investment phases. This approach enables smooth, long-term operation rather than stopping at a trial run.

Among software outsourcing companies adopting a full lifecycle approach, NLT Group demonstrates strong project organization and control by clarifying requirements early, designing business-aligned architecture, and delivering comprehensive documentation for seamless internal team takeover. This model suits investors and project management teams that require a complete system ready for immediate use, with a clear upgrade roadmap and post-handover support mechanisms to sustain long-term operations.
>> See more: NLT Group partners with Kim Tín Group to deploy DMS & TMS platforms
2. FPT Software Company Limited (FPT Software)
FPT Software provides technology services and digital transformation, with strengths in areas such as AI, cloud computing, data governance, and digital platforms. With a large organizational scale, FPT Software often participates in large-scale deployments where workloads are substantial and multiple teams must operate in parallel under standardized governance frameworks.
When selecting a software outsourcing company for medium to large-scale projects, FPT Software’s common advantages include extensive resources and a broad portfolio of digital services that support standardized implementation processes. Suitable project types typically involve multiple concurrent workstreams, strict governance requirements, and coordination among many stakeholders throughout the project lifecycle.
3. CMC Global Company Limited (CMC Global)
CMC Global delivers full lifecycle software development while also offering cloud professional services, managed services, data analytics, AI, and robotic process automation (RPA).
These services are well suited to projects that place strong emphasis on post-deployment operations, where monitoring, optimization, and stability maintenance are defined as part of the scope from the beginning.

If the objective is to find a software outsourcing company with strong capabilities in cloud computing and data, CMC Global is often cited for its system operations expertise and standards-based implementation approach. Suitable contexts typically include systems that integrate multiple data sources and target long-term operation after official go-live.
4. Savvycom Joint Stock Company (Savvycom)
Savvycom provides custom software development, IT outsourcing, mobile application development, alongside AI/machine learning (AI/ML), cloud, DevOps operations, and digital transformation consulting. Projects typically begin with defining objectives and execution roadmaps, followed by phased development to minimize scope-related issues and reduce risks from insufficient business standardization.
Among software outsourcing companies that combine consulting and implementation, Savvycom fits businesses seeking both product development and alignment with business objectives. Projects often prioritize clear roadmaps, tight change management, and effective collaboration between technical and business teams.
5. KMS Technology Vietnam Company Limited (KMS Technology)
KMS Technology focuses on product engineering, technical consulting, system modernization, cloud, DevOps, and quality assurance (QA). This approach suits “build for durability” challenges, especially when systems require upgrades, optimized release pipelines, and consistent quality across multiple update cycles.

When technical criteria are prioritized, KMS Technology is often referenced as a software outsourcing company with strong engineering quality, testing, and DevOps capabilities. Suitable contexts typically include projects with high technical standards, strict quality control, and clear requirements for performance and stability from the design phase.
6. Rikkeisoft Joint Stock Company (Rikkeisoft)
Rikkeisoft provides software development, managed services, QA testing, system migration, and extends into cloud, data analytics, low-code platforms, blockchain, and AI/Generative AI (AI/GenAI). With a broad service range, projects are commonly structured into stages and can be accelerated at milestones by scaling resources across specific technical tracks.
7. Tuong Minh Software Solutions Company Limited (TMA Solutions)
TMA Solutions delivers software development, testing, upgrades and maintenance, and technology consulting. Services are organized through well-defined processes and phases, enabling effective control of progress, quality, and phased acceptance throughout the project lifecycle.

Among software outsourcing companies with strong testing capabilities, TMA stands out for its testing services and disciplined execution. Suitable projects typically require rigorous analysis, design, testing, and operations processes, treating testing and acceptance as core priorities from the outset to reduce post-go-live defect risks.
8. SmartOSC Joint Stock Company (SmartOSC)
SmartOSC specializes in digital commerce/eCommerce, omnichannel sales, and digital platforms, supported by cloud capabilities across AWS, Azure, and GCP, as well as data and AI. These services commonly address needs to build or upgrade digital sales platforms, integrate systems, optimize omnichannel operations, and manage data to support growth.
9. NashTech Vietnam Company Limited (NashTech Vietnam)
NashTech provides custom software development across application development, system modernization, mobile applications, and system integration, alongside cloud technologies, AI (including Generative AI, AI/ML, and AI consulting), and software testing (QA).
Among software outsourcing companies oriented toward standardized processes, NashTech is often suitable for projects requiring clear governance, multi-party coordination, and comprehensive handover.
10. Orient Software Development Corporation (Orient Software)
Orient Software delivers custom software development, full lifecycle implementation, software testing (QA), and service groups related to infrastructure and cloud. Its service structure emphasizes “ready-to-use delivery,” prioritizing testing and handover quality to reduce operational risks after go-live.
Among software outsourcing companies capable of end-to-end implementation, Orient Software is often mentioned when projects require streamlined coordination, clear acceptance criteria, and easy post-handover ownership.
Criteria for selecting the right software outsourcing company
Experience in delivering similar projects
- Experience in executing projects with comparable scale, complexity, and operating conditions.
- Capability profiles that clearly present scope of work, roles undertaken, delivered outcomes, and the timeline for putting the system into use.
- Documentation of completed projects, client lists, and references presented transparently and verifiable.
Team capability and level of technical and business understanding
- Staffing structure that ensures all essential roles are covered, including business analysis, system design, development, testing, deployment, and operations.
- Professional competence demonstrated through delivered products, applied technical standards, and experience in handling real-world scenarios.
- Clearly defined personnel replacement plans to maintain project timelines in the event of changes at the software outsourcing company.
Ability to meet requirements and control progress
- Deliverables defined by phase, with clear completion criteria and specific acceptance methods.
- Resource and timeline allocation aligned with the agreed schedule to minimize delay risks.
- Clear change scope management methods to control impacts on schedule and cost.

Working processes and project management
- Information exchange processes, reporting, regular meetings, and decision-making mechanisms agreed upon upfront with the software outsourcing company.
- Unified task-tracking tools used to monitor execution status, issues, and required adjustments.
- Technical documentation and handover materials updated continuously throughout implementation.
Information security and product ownership
- Confidentiality agreements that clearly define the scope of data access and permitted usage.
- Ownership of source code, documentation, and delivered products clearly stated in the contract, ensuring independent use after handover.
- Access rights to code repositories assigned by role, with change history logs maintained for control and traceability in the event of issues at the software outsourcing company.

Post-handover support and operations
- Support channels, response times, and incident priority levels clearly defined.
- Incident handling processes that specify coordination points, status updates, and expected recovery times.
- Maintenance plans detailing bug fixes, system updates, performance optimization, and regular data backups.
Pricing and cost structure
- Pricing built around scope of work and deliverables, linked to corresponding acceptance conditions.
- Cost escalation mechanisms tied to change management processes and pre-implementation estimation methods.
- Implementation costs and operational costs clearly separated to support long-term budgeting when working with a software outsourcing company.
In practice, software project effectiveness largely depends on how well the project is organized and implemented from the outset. A capable software outsourcing company helps clarify the problem, finalize scope, and design solutions aligned with real operational needs, ensuring stable performance after official go-live. When processes are well controlled, projects achieve quality outcomes and are ready for long-term scalability.
If your project requires a practical, clearly defined approach from requirement clarification through post-handover operations, NLT Group is ready to discuss and propose a suitable plan for each phase. Contact NLT Group today for direct consultation on scope, system architecture, and an optimal implementation roadmap for your project.
Nam Long Technology Investment Group (NLT Group)
- Hotline: 0911 379 581
- Email: kinhdoanh@nlt-group.com
- TIN: 0313339640
- Address: 43T Ho Van Hue Street, Duc Nhuan Ward, Ho Chi Minh City
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