In the current digital revolution, according to Acuvate's report by 2022, the telecommunications industry will be a market worth 1.5 trillion USD contributing to the global economy. Digital transformation opens a new era for the telecommunications industry with strong developments, connecting the real and virtual worlds.
So what are the 4 technology trends for telecommunications businesses to maintain competitiveness and overcome future challenges? Let's explore with NLT Group through the article below!
Why should we apply digital transformation to Vietnam's telecommunications industry?
Over the past five years, the telecommunications industry has seen a decline in traditional business services. The main reason is due to the popularity of the Internet, since then user habits have also changed, towards more convenient and immediate communication methods. Therefore, the top and inevitable goal of the electronics and telecommunications industry is to change and adapt to keep up with the booming digital revolution.
One of the prominent trends in the digital transformation process of Vietnam's telecommunications industry is the emergence of mobile money services (Mobile Money), which replaces cash payment methods with online payments. In the digital transformation trend, innovation along with learning capacity is an important factor to apply technology maximally and effectively.
Top 4 technology trends developing the telecommunications industry in Vietnam
The platforms associated with the digital transformation trend that cannot help but mention the terms that caused a stir in public opinion at the beginning of this year are Internet of Things (IoT - Internet of Things), Big Data, Intelligence. Artificial Intelligence (AI), Process Automation, Cloud Computing,... Join NLT Group to stay ahead of the trend with the top 4 technology platforms shaping the future of the telecommunications industry. access below:
5G wireless network
5G wireless network is an important factor in promoting effective and rapid digital transformation on a large scale as it helps businesses connect hundreds of IoT devices with the goal of improving operational productivity in virtually all areas. all industries, not just the telecommunications industry.
Vietnam is currently one of the countries soon deploying 5G, which is considered a factor that helps attract many foreign investors. According to GSMA Intelligence, the number of 5G subscribers in Vietnam is expected to account for about 5% of the total number of mobile subscribers in 2025. Currently, Viettel, VNPT and MobiFone are telecommunications networks that are commercializing service provision. 5G network reaches consumers strongly.
Cloud Computing
Over the past three years, Cloud has become popular as many companies have officially adopted digital services to respond to the global pandemic. According to Gartner, in 2022, worldwide end-user spending on public cloud services will be $490.3 billion.
In 2023, this potential technology platform will be exploited by telecommunications companies in database management to create flexibility in providing services. Cloud's data security features and support for improving service quality have partly expanded new revenue opportunities for telecommunications companies.
Artificial Intelligence (AI)
AI has the ability to automatically learn in a variety of industries, of course the telecommunications industry is certainly not an exception. From streamlining customer services to predicting network traffic flow, AI can handle it with ease.
AI virtual assistants allow telecommunications business owners to increase their credibility with customers by responding effectively and promptly to requests for help with technical support, troubleshooting, and maintenance. network.
In addition, AI algorithms help users optimize network traffic usage, assigning resources to route traffic flexibly depending on high or slow demand.
Internet of Things (IoT)
IoT's outstanding feature is to synchronously connect all devices and appliances in small spaces or machinery systems in factories together in a smart ecosystem via wireless network (Wi-Fi). Fi) or broadband telecommunications network (3G, 4G, 5G).
In addition, one of the inevitable factors affecting the future of the telecommunications industry is big data analysis. Applying Big Data analysis processes from IoT sensors, telecommunications operators can gather useful insights about customer behavior and consumption habits. From there, build future prediction models to offer appropriate service packages, improving customer interaction and experience.
See more: What is IoT? How it is associated with the 4.0 technology revolution
Summary
Through the post "Top 4 technology platforms shaping the future of the telecommunications industry in 2023" readers must have clearly understood the importance of digital transformation not only in the above fields but also in many other industries. Hope you will collect useful information, don't forget to follow NLT Group so you don't miss valuable information for you!
NLT Group compiled
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