Overview of the software outsourcing market in Vietnam

Why are businesses increasingly outsourcing software development?

Businesses choose external software outsourcing companies because of the following clear benefits:

• Cost savings: Reduce recruitment costs, salaries, benefits, and the expenses of maintaining a permanent in-house IT team.
• Access to skilled talent on demand: Add the exact roles needed and scale resources up or down according to each project phase.
• Faster implementation: Leverage established processes and available teams to shorten the time from idea to a live, working product.
• Reduced internal technical management burden: Lessen the pressure of managing a development team and focus more on core business activities.
• Adoption of new technologies without large investments: Easily access modern technologies and implementation experience, especially in a competitive market with a shortage of IT talent.

>> See more: Why should businesses choose professional software outsourcing instead of building an in-house dev team?

Common software outsourcing models today

Models by delivery location

• Onshore outsourcing: Teams operate within the same country, making face-to-face collaboration easier and ensuring alignment in language and operational context.
• Nearshore outsourcing: Teams are located in nearby countries with similar time zones and distance, helping balance cost efficiency and collaboration capability.
• Offshore outsourcing: Teams are based in more distant countries, often optimizing costs but requiring clear governance and communication mechanisms to limit requirement misalignment between the business and the software outsourcing company.

Models by project development approach

• Waterfall: Projects follow sequential stages from requirements to design, development, testing, and handover, typically used when requirements are stable and changes are minimal.
• Agile/Scrum: Projects are divided into short iterations with regular reviews to incorporate feedback, effective when incremental delivery and continuous adjustment are needed.
• V-Model: Each development phase has a corresponding testing phase, suitable for projects that prioritize testing and strict acceptance criteria.
• Spiral: Projects iterate through cycles of planning, prototyping, risk assessment, and expansion, worth considering when technical risks are high or requirements cannot be finalized at the outset and require a software outsourcing company to collaboratively refine them over time.

>> See more: Comparing the advantages and disadvantages of software outsourcing models in real-world implementation

Top 10 reputable software outsourcing companies in Vietnam

1. Nam Long Technology Investment Group Joint Stock Company (NLT Group)

NLT Group delivers project-based software outsourcing and development, typically combined with technology consulting, implementation, maintenance, and system optimization after official go-live. Solutions are designed from the outset with real-world usage in mind, prioritizing operational stability at launch and ensuring scalability in functionality, user capacity, and system integration across subsequent investment phases. This approach enables smooth, long-term operation rather than stopping at a trial run.

Among software outsourcing companies adopting a full lifecycle approach, NLT Group demonstrates strong project organization and control by clarifying requirements early, designing business-aligned architecture, and delivering comprehensive documentation for seamless internal team takeover. This model suits investors and project management teams that require a complete system ready for immediate use, with a clear upgrade roadmap and post-handover support mechanisms to sustain long-term operations.

>> See more: NLT Group partners with Kim Tín Group to deploy DMS & TMS platforms

2. FPT Software Company Limited (FPT Software)

FPT Software provides technology services and digital transformation, with strengths in areas such as AI, cloud computing, data governance, and digital platforms. With a large organizational scale, FPT Software often participates in large-scale deployments where workloads are substantial and multiple teams must operate in parallel under standardized governance frameworks.

When selecting a software outsourcing company for medium to large-scale projects, FPT Software’s common advantages include extensive resources and a broad portfolio of digital services that support standardized implementation processes. Suitable project types typically involve multiple concurrent workstreams, strict governance requirements, and coordination among many stakeholders throughout the project lifecycle.

3. CMC Global Company Limited (CMC Global)

CMC Global delivers full lifecycle software development while also offering cloud professional services, managed services, data analytics, AI, and robotic process automation (RPA).

These services are well suited to projects that place strong emphasis on post-deployment operations, where monitoring, optimization, and stability maintenance are defined as part of the scope from the beginning.

If the objective is to find a software outsourcing company with strong capabilities in cloud computing and data, CMC Global is often cited for its system operations expertise and standards-based implementation approach. Suitable contexts typically include systems that integrate multiple data sources and target long-term operation after official go-live.

4. Savvycom Joint Stock Company (Savvycom)

Savvycom provides custom software development, IT outsourcing, mobile application development, alongside AI/machine learning (AI/ML), cloud, DevOps operations, and digital transformation consulting. Projects typically begin with defining objectives and execution roadmaps, followed by phased development to minimize scope-related issues and reduce risks from insufficient business standardization.

Among software outsourcing companies that combine consulting and implementation, Savvycom fits businesses seeking both product development and alignment with business objectives. Projects often prioritize clear roadmaps, tight change management, and effective collaboration between technical and business teams.

5. KMS Technology Vietnam Company Limited (KMS Technology)

KMS Technology focuses on product engineering, technical consulting, system modernization, cloud, DevOps, and quality assurance (QA). This approach suits “build for durability” challenges, especially when systems require upgrades, optimized release pipelines, and consistent quality across multiple update cycles.

When technical criteria are prioritized, KMS Technology is often referenced as a software outsourcing company with strong engineering quality, testing, and DevOps capabilities. Suitable contexts typically include projects with high technical standards, strict quality control, and clear requirements for performance and stability from the design phase.

6. Rikkeisoft Joint Stock Company (Rikkeisoft)

Rikkeisoft provides software development, managed services, QA testing, system migration, and extends into cloud, data analytics, low-code platforms, blockchain, and AI/Generative AI (AI/GenAI). With a broad service range, projects are commonly structured into stages and can be accelerated at milestones by scaling resources across specific technical tracks.

7. Tuong Minh Software Solutions Company Limited (TMA Solutions)

TMA Solutions delivers software development, testing, upgrades and maintenance, and technology consulting. Services are organized through well-defined processes and phases, enabling effective control of progress, quality, and phased acceptance throughout the project lifecycle.

Among software outsourcing companies with strong testing capabilities, TMA stands out for its testing services and disciplined execution. Suitable projects typically require rigorous analysis, design, testing, and operations processes, treating testing and acceptance as core priorities from the outset to reduce post-go-live defect risks.

8. SmartOSC Joint Stock Company (SmartOSC)

SmartOSC specializes in digital commerce/eCommerce, omnichannel sales, and digital platforms, supported by cloud capabilities across AWS, Azure, and GCP, as well as data and AI. These services commonly address needs to build or upgrade digital sales platforms, integrate systems, optimize omnichannel operations, and manage data to support growth.

9. NashTech Vietnam Company Limited (NashTech Vietnam)

NashTech provides custom software development across application development, system modernization, mobile applications, and system integration, alongside cloud technologies, AI (including Generative AI, AI/ML, and AI consulting), and software testing (QA).

Among software outsourcing companies oriented toward standardized processes, NashTech is often suitable for projects requiring clear governance, multi-party coordination, and comprehensive handover.

10. Orient Software Development Corporation (Orient Software)

Orient Software delivers custom software development, full lifecycle implementation, software testing (QA), and service groups related to infrastructure and cloud. Its service structure emphasizes “ready-to-use delivery,” prioritizing testing and handover quality to reduce operational risks after go-live.

Among software outsourcing companies capable of end-to-end implementation, Orient Software is often mentioned when projects require streamlined coordination, clear acceptance criteria, and easy post-handover ownership.

Criteria for selecting the right software outsourcing company

Experience in delivering similar projects

• Experience in executing projects with comparable scale, complexity, and operating conditions.
• Capability profiles that clearly present scope of work, roles undertaken, delivered outcomes, and the timeline for putting the system into use.
• Documentation of completed projects, client lists, and references presented transparently and verifiable.

Team capability and level of technical and business understanding

• Staffing structure that ensures all essential roles are covered, including business analysis, system design, development, testing, deployment, and operations.
• Professional competence demonstrated through delivered products, applied technical standards, and experience in handling real-world scenarios.
• Clearly defined personnel replacement plans to maintain project timelines in the event of changes at the software outsourcing company.

Ability to meet requirements and control progress

• Deliverables defined by phase, with clear completion criteria and specific acceptance methods.
• Resource and timeline allocation aligned with the agreed schedule to minimize delay risks.
• Clear change scope management methods to control impacts on schedule and cost.

Working processes and project management

• Information exchange processes, reporting, regular meetings, and decision-making mechanisms agreed upon upfront with the software outsourcing company.
• Unified task-tracking tools used to monitor execution status, issues, and required adjustments.
• Technical documentation and handover materials updated continuously throughout implementation.

Information security and product ownership

• Confidentiality agreements that clearly define the scope of data access and permitted usage.
• Ownership of source code, documentation, and delivered products clearly stated in the contract, ensuring independent use after handover.
• Access rights to code repositories assigned by role, with change history logs maintained for control and traceability in the event of issues at the software outsourcing company.

Post-handover support and operations

• Support channels, response times, and incident priority levels clearly defined.
• Incident handling processes that specify coordination points, status updates, and expected recovery times.
• Maintenance plans detailing bug fixes, system updates, performance optimization, and regular data backups.

Pricing and cost structure

• Pricing built around scope of work and deliverables, linked to corresponding acceptance conditions.
• Cost escalation mechanisms tied to change management processes and pre-implementation estimation methods.
• Implementation costs and operational costs clearly separated to support long-term budgeting when working with a software outsourcing company.

In practice, software project effectiveness largely depends on how well the project is organized and implemented from the outset. A capable software outsourcing company helps clarify the problem, finalize scope, and design solutions aligned with real operational needs, ensuring stable performance after official go-live. When processes are well controlled, projects achieve quality outcomes and are ready for long-term scalability.

If your project requires a practical, clearly defined approach from requirement clarification through post-handover operations, NLT Group is ready to discuss and propose a suitable plan for each phase. Contact NLT Group today for direct consultation on scope, system architecture, and an optimal implementation roadmap for your project.

Nam Long Technology Investment Group (NLT Group)

• Hotline: 0911 379 581
• Email: kinhdoanh@nlt-group.com
• TIN: 0313339640
• Address: 43T Ho Van Hue Street, Duc Nhuan Ward, Ho Chi Minh City

What are software outsourcing services? Why are they increasingly preferred by businesses?

Definition of software outsourcing services

Software outsourcing services refer to a business collaborating with external partners to develop, maintain, or upgrade software applications instead of building an in-house team. The scope of services may include custom software development, management systems, CRM, ERP, portals, mobile applications, etc., tailored to the needs and scale of each business.

>> See more: Common types of software outsourcing services for businesses

Benefits of using software outsourcing services

• Optimizing operating costs: Reduce costs for recruiting, training, and maintaining an in-house development team; budgets can be allocated more flexibly to other core activities.
• Improving work efficiency: Expert partners with experience and standardized processes help shorten analysis, design, and development time.
• Accessing advanced technologies: Businesses benefit from the technology capabilities and diverse implementation experience of software outsourcing service providers.
• Shortening deployment time: With readily available teams and well-structured processes, deployment timelines are often faster than building a team from scratch.

5 common mistakes when choosing software outsourcing services

Not clearly defining requirements, scope, and acceptance criteria

Many software outsourcing projects are launched while functional requirements, business processes, and implementation scope remain unclear and lack well-documented specifications. As a result, each party may have a different understanding of “what the system needs to do”.

During implementation, the scope can easily creep, items may be added or removed continuously, leading to extended timelines and additional costs. By the time delivery comes, the product may no longer meet the original needs, forcing the business to make multiple adjustments.

Businesses should prepare sufficiently detailed requirement/business documents and align internally before working with a partner. Scope, acceptance criteria, and the definition of “done” need to be clearly stated in the contract so both parties share the same reference standard.

Choosing a contractor lacking experience with the specific system and domain

A common mistake is selecting a contractor primarily based on price or first impressions, without carefully reviewing their hands-on experience with similar systems and industries. In such cases, the capability of the software outsourcing provider may not match the complexity of the problem.

As a result, system architecture may be suboptimal, proposed solutions may not fit the business, and integration or scalability can become difficult. The project may fall into a repetitive fix-and-redo cycle, wasting budget and reducing internal confidence in the technology solution.

Before deciding, businesses should request case studies, demos of projects implemented in closely related fields, and introductions to key project team members. Evaluating real projects helps businesses choose the right-fit partner.

Lacking a mechanism for progress, quality, and communication management

Many projects start with strong collaboration spirit but lack a clear management framework: no fixed progress reporting schedule, no designated business-side owner, and no agreed approach to testing and phased acceptance. Coordination therefore depends largely on fragmented communication.

Without such a mechanism, businesses struggle to understand the real project status, while functional or quality gaps may only surface near the end. Adjustments at that stage often take more time and can delay the official go-live plan.

From the time the software outsourcing contract is signed, both parties should align on the project management model, use shared task management tools, and set regular meetings. Intermediate testing and acceptance milestones should be clearly defined to better control both schedule and quality.

Overlooking long-term operation, maintenance, and scalability planning

Many businesses focus almost entirely on initial implementation costs and scope, but spend little time discussing operation, maintenance, and upgrades after the system goes live. These topics are often mentioned only in general terms.

When the system runs in real conditions, the lack of long-term planning can lead to performance degradation, emerging issues without a clear support mechanism, and difficulties in adding new features or scaling users. This makes the business more reactive and potentially more costly in the long run.

From the partner selection stage, businesses should ask for a clear maintenance approach, incident handling method, and upgrade roadmap. Including these elements in the agreement helps businesses stay proactive in both operations and budgeting.

Neglecting security, legal terms, and source code ownership

During negotiations, clauses on data security, legal compliance, and source code ownership are sometimes treated as less important than price and functional scope. These gaps can become vulnerabilities for the business later.

If it is not clearly defined who owns the source code, the code and technical documentation handover conditions, third-party library usage scope, and confidentiality commitments, the business may become dependent on the contractor or face major risks in case of data incidents. Migrating the system to another partner also becomes difficult.

Businesses should clarify these items directly in the software outsourcing contract: source code ownership and usage rights, required security standards, responsibilities, and penalties for violations. This approach helps protect business interests throughout the project lifecycle.

>> See more: Software outsourcing risks businesses need to know! 

Criteria for choosing the right software outsourcing service for businesses

Define project goals and scope clearly from the start

Businesses need to clearly identify business objectives, functional scope, and the primary user groups of the system before searching for a partner. This helps avoid the risk of “building while figuring it out”, which can cause continuous project changes.

When goals, scope, and priorities are clear, businesses can more easily evaluate solution proposals, compare quotations, and control progress and quality throughout implementation.

Evaluate software outsourcing partners using clear criteria

Choosing a software outsourcing service provider should not be based on price alone. Businesses must also assess key factors such as proven industry experience, technologies used, development team capability, and post-deployment support capacity.

A reputable partner will deliver a suitable solution that helps businesses not only address technology challenges but also achieve long-term goals in quality and operational efficiency.

Plan implementation in phases (MVP – scaling)

One effective approach when working with software outsourcing partners is to implement the project in phases, starting with a minimum viable product (MVP). This approach helps businesses save time and costs while minimizing development risks.

After the MVP is deployed and validated, features can be gradually expanded to meet future growth needs, thereby maximizing the value that software outsourcing services bring to the business.

>> Learn more: Why choose professional software outsourcing instead of building an in-house dev team?

Checklist for businesses before signing a software outsourcing contract

• Prepare clear processes, functions, and project objectives before sending them to the outsourcing provider.
• Define the scope of work, phase-by-phase timelines, and acceptance criteria in specific terms, and document them in writing/contract.
• Align on terms for confidentiality, data storage, data access, and source code ownership after handover.
• Appoint a single key contact to communicate, approve, and coordinate with the outsourcing team throughout implementation.
• Estimate costs for maintenance, technical support, and post-deployment upgrades to avoid being unprepared when scaling is needed.

Choosing software outsourcing services is an important strategy that helps businesses optimize costs and improve efficiency. However, to achieve the expected results, businesses need to clearly define requirements, select an experienced partner, and ensure key factors related to security, source code ownership, and long-term maintenance. Thorough preparation from the outset will help businesses maximize value and minimize risks during implementation.

>> You may be interested in: Comparing software outsourcing costs across regions worldwide?

To optimize software development processes and enhance technology effectiveness, NLT Group is a reliable software outsourcing partner that businesses can trust with confidence. Contact us for free consultation and start building a software solution tailored to your needs.

Nam Long Technology Investment Group (NLT Group)

• Hotline: 0911 379 581
• Email: kinhdoanh@nlt-group.com
• Tax code: 0313339640
• Address: 43T Ho Van Hue, Đuc Nhuan Ward, Ho Chi Minh City

Frequently asked questions about software outsourcing services

When should a business choose custom software development?

When constrained by off-the-shelf or generic software

Off-the-shelf software is typically designed for common use cases and simple workflows. When a business has unique operational requirements, limitations quickly become apparent: real-world processes cannot be fully reflected in the system, critical features are hard to customize or require waiting for the vendor to develop, and departments must rely on additional tools to fill functional gaps.
When the cost of maintaining workarounds, handling data manually, and adapting processes to software limitations continues to rise, it is time to consider custom software development.

When the business expands in scale, branches, or business lines

As a business adds branches, factories, warehouses, or new business lines, management complexity increases significantly. Processes must be standardized across multiple units, while business data, inventory, receivables, and liabilities need to be tracked by location yet still viewed as a consolidated whole. At the same time, data access must be clearly segmented by role.

If the business continues to rely on generic software, different units often develop their own ways of working, data becomes fragmented, and control weakens. Custom software allows the creation of a flexible platform that supports expansion while maintaining a centralized process “backbone” and unified data structure.

This is also the stage at which many organizations begin exploring enterprise software outsourcing services to build a consistent digital foundation as they scale branches and business models.

When the business needs to integrate multiple systems and devices

At a higher level of digital maturity, businesses typically operate multiple systems: sales software, accounting, warehouse management, DMS, TMS, ERP, production systems, and IoT devices. Without proper integration, data duplication and inconsistencies arise, staff must enter data multiple times, and management lacks real-time, consolidated reporting from a single data source.

A custom software project enables the system architecture to be designed for integration from the outset, connecting existing systems and devices, and standardizing data flows into a central platform for management and decision-making. To ensure data accuracy and stability in complex integrations, many businesses choose professional software outsourcing partners to build a robust integration architecture from day one.

What is custom software development?

Definition and key characteristics

Custom software development is the process of building a software system based on the specific operational needs, workflows, and business model of an individual organization. Instead of using a pre-built solution, custom software is designed to closely follow real operational processes, integrate with existing systems, and scale flexibly across different stages of growth.

A custom-developed software system typically has the following characteristics:

• Built around real operational workflows
• Does not force the business to conform to predefined templates
• Deeply customizable to industry-specific, departmental, or business-model requirements
• Easy to expand as scale increases or new functions are added
• Proactively integrates with critical systems such as CRM, accounting, logistics, production, and IoT
• Centralized data management to reduce fragmentation and inconsistencies caused by operating across multiple tools

Differences between custom software development and off-the-shelf software

Common problem groups typically solved by custom software development

Operations management and internal workflow systems

This group includes task management systems, approval workflows, internal processing flows; management of contracts, orders, inventory, assets, maintenance and servicing; human resources management, timekeeping, shift scheduling, and KPI tracking based on company-specific mechanisms; as well as process synchronization across departments and branches.
Custom software helps digitize workflows exactly as the business operates and maintains consistency as the organization scales.

Industry-specific business systems

Many industries have specialized workflows that off-the-shelf software cannot fully support, such as: Transportation and logistics (vehicle dispatching, route management, cost reconciliation, shipment tracking); Manufacturing and industrial operations (production orders, quality control, line management); Construction and contracting (progress tracking, acceptance, documentation, quantities); Trade and distribution (ordering, dealer management, regional distribution). In these cases, custom software enables the development of systems that accurately reflect each industry’s operational logic.

>> See also: NLT Group’s software outsourcing solutions

Reporting, dashboards, and real-time operations management

Businesses with multiple units, multiple data sources, or continuous monitoring needs often require consolidated reporting systems, real-time visual dashboards, operational KPIs by function, and role-based access to reports. These systems are typically built as custom solutions to ensure data is standardized and presented in line with actual management needs.

Device and IoT integration systems

Businesses using metering devices, sensors, or monitoring systems often need to automatically collect data from devices and IoT sources, standardize inputs from multiple sensor types, connect devices to operations software, and process data in real time for alerts, control, or reporting. Custom software allows the design of an architecture tailored to each device type, ensuring accurate and continuous data flow.

Benefits of custom software development for internal processes and data

Standardizing and digitizing workflows based on how the business actually operates

Custom software enables businesses to implement real-world workflows directly into the system instead of adapting operations to fit prebuilt software. Processing steps, approvals, and inter-department coordination are clearly defined and consistent, making execution, monitoring, and control more transparent and easier to manage.

Building a unified and reliable internal data repository

With a purpose-built system, businesses can collect and manage data on a single unified platform rather than across multiple files or disconnected software tools. This reduces duplication and inconsistencies and creates a reliable data foundation for reporting, analysis, and decision-making.

Improving control and optimizing operating costs

Custom software makes it easier to track workflows, resources, and costs at each operational stage. Businesses can identify bottlenecks and inefficiencies and adjust organization or resource allocation accordingly. Over the long term, focusing on a single, well-fitted platform also reduces the cost of maintaining multiple fragmented systems and fixing data issues.

Enhancing employee and customer experience

When systems reflect actual working practices, employees complete tasks with fewer steps, find information more easily, and reduce repetitive work. Clear workflows and consistent data enable faster and more accurate responses to requests, order processing, and service support, while presenting a more professional image to customers.

Budget and timeline for custom software development projects

The budget for a custom software project depends on business scope, complexity, number of users, and integration requirements with existing systems, and can only be accurately estimated after a detailed analysis of the specific problem.

Businesses should divide projects into phases such as initial version, expansion, and optimization to control costs and simplify acceptance. For mid-sized projects, implementation typically takes from several months to around half a year, depending on process readiness and data availability.

Key considerations when deciding to develop custom software

Clearly define scope, objectives, and implementation roadmap

Businesses need to clearly identify the problems to be solved, priority workflows, participating units, and expected outcomes, rather than vague requirements like “we need a management system.” Dividing the project into clear phases helps control progress, budget, and reduces the risk of frequent requirement changes.

Change management and leadership commitment

Custom software development always involves changes in working methods, requiring alignment and commitment from leadership. Without internal communication, training, and early-stage support, systems may face resistance or be underutilized. This is also a key risk in software outsourcing that businesses should anticipate for successful implementation.

Selecting an implementation partner with industry and process expertise

When choosing custom software development, the implementation partner must not only be strong in technology but also understand business operations, processes, and industry specifics. A partner experienced in operations management, DMS, TMS, ERP, reporting and dashboards, or IoT integration can shorten analysis time, reduce requirement gaps, and design system architecture aligned with real-world use.

Custom software development is a core strength of NLT Group, with experience in consulting, process analysis, system design, and implementation for large-scale enterprises. If your business is considering custom software to gain control over internal processes and data, contact NLT Group for consultation and a tailored solution proposal.

>> See more: NLT Group partners with Kim Tin Group to deploy DMS and TMS platforms

Nam Long Technology Investment Group (NLT Group)

• Hotline: 0911 379 581
• Email: kinhdoanh@nlt-group.com
• TIN: 0313339640
• Address: 43T Ho Van Hue Street, Duc Nhuan Ward, Ho Chi Minh City

This article provides a detailed overview of how we at NLT Group are partnering with Kim Tin Group to implement the DMS & TMS platforms, in parallel with SAP integration projects, as well as the operational value this solution suite is expected to bring.

Cooperation context between Kim Tin Group and NLT Group in digital transformation

Kim Tin Group is a well–established enterprise in the fields of welding materials, non–ferrous metals, MDF boards, post–MDF products, mineral exploitation, transportation… With a wide–scale operation, warehouse, distribution and transportation systems spread across many locations, the need for centralized management, standardized processes and reduced reliance on manual processing has become increasingly critical.

In this context, Kim Tin Group selected NLT Group as its partner to implement core software platforms in its operations system. The goal is not only to put the DMS and TMS applications into use, but also to gradually build a unified data foundation, laying the groundwork for scaling and optimizing operations in subsequent phases.

DMS & TMS – software “backbone” of the operations system

Kim Tin Group and NLT Group agreed to adopt a dual–solution approach:

• DMS software – distribution and sales management system
• TMS software – transport and delivery management system

These two platforms are seen as the software “backbone” of Kim Tin Group’s operations system.

DMS – distribution and sales management system

We at NLT Group are implementing the DMS solution to help Kim Tin Group better manage its distribution and sales activities, from distributors and agents to its salesforce. On a unified platform, data on orders, inventory at distribution points and target performance status is centralized, helping reduce discrepancies between actual figures and reports, while lowering reliance on manual spreadsheet processing.

TMS – transport and delivery management system

In parallel with DMS, the TMS system is being developed by NLT Group to manage transport and delivery. Data on delivery routes, vehicles, trips, delivery times and other transport–related information is brought into a centralized system. This helps Kim Tin Group enhance route control, optimize dispatching and monitor the delivery process more effectively.

The combination of DMS and TMS enables end–to–end connectivity from the sales side to warehouse and transport, forming a holistic view of distribution and operational activities on a single unified platform.

NLT Group’s outsourcing team deployed “on the ground” at Kim Tin headquarters

To ensure implementation quality, our outsourcing team is working directly at Kim Tin Group’s headquarters in Ho Chi Minh City. Being on site allows both sides to coordinate closely and stay aligned with Kim Tin’s actual processes and operational specifics.

The two sides have agreed on an operating model and moved into the “on–the–ground execution” phase with key work streams:

• Configuring the system according to the agreed operating model
• Standardizing data for DMS, TMS and related integrations
• Training end users in departments that will directly operate the system
• Running pilots on Kim Tin Group’s real processes to test fitness before scaling up

This approach ensures that the implementation of DMS and TMS does not stop at the theoretical level or tests on simulated data, but is gradually anchored in real operations, reducing risks when shifting from legacy ways of working to the new system.

SAP integration and warehouse management with Barcode on SAP WM and MM

Alongside DMS and TMS deployment, we at NLT Group are also involved in integration projects with Kim Tin Group’s SAP system. One key workstream is warehouse management using Barcode technology on SAP WM and MM modules.

This solution focuses on:

• Managing stock in–out–on–hand more tightly
• Controlling warehouse flows according to standardized processes
• Ensuring warehouse data is updated in sync with the SAP core system

By using barcodes, inbound, outbound and transfer operations are recorded directly into the system, reducing the potential for errors from manual recording while increasing processing speed. When connected with SAP WM, MM and aligned with data from DMS and TMS, the warehouse system becomes a critical link in the overall operations chain.

Expected benefits from the DMS, TMS and SAP integration solution suite

Once completed, the DMS and TMS solution suite together with SAP integrations is expected to deliver multiple concrete operational benefits for Kim Tin Group. These expectations are based on the current system model and the company’s strategic objectives, including:

Monitoring business activities on a unified platform

Instead of data scattered across multiple systems, departments or internal files, information on orders, inventory, transport and key operational indicators is centralized on one platform. This helps executives and managers monitor overall business activities more quickly and intuitively.

Enhancing control over orders, inventory and delivery routes

With DMS, order and distribution data is standardized and continuously updated. With TMS, delivery routes, vehicles and lead times are recorded clearly. Combined with warehouse data from SAP WM and MM, Kim Tin Group has a solid basis to better control each link in its supply chain.

Smooth connection between sales, warehouse and transport, reducing manual processing

One of the most important aspects of the solution suite is its ability to connect departments: sales – warehouse – transport. Reducing manual data entry and unnecessary intermediate steps helps limit errors, shorten processing time and improve internal coordination efficiency.

Building a data foundation to support scaling and operational optimization in the future

When DMS, TMS and related SAP modules run stably, Kim Tin Group will own a structured data foundation that supports analysis and decision–making going forward. This is a crucial factor for the company to continue scaling, optimizing costs and enhancing competitiveness in the market.

Affirming NLT Group’s capability in core operations and commercial systems

Through the implementation of the DMS & TMS platforms and participation in SAP integration at Kim Tin Group, NLT Group affirms its capability to address core operations and commerce challenges for large enterprises in Vietnam.

Our role is not limited to providing software solutions, but also being a long–term partner in building and refining systems. Our implementation team works directly at the client’s headquarters, co–defining the operating model, standardizing data, training users and piloting on real processes – all of which reflects our focus on practical value and long–term system sustainability.

The collaboration between Kim Tin Group and NLT Group in implementing the DMS & TMS platforms, combined with SAP integration projects such as warehouse management by Barcode on SAP WM and MM, is an important milestone in Kim Tin Group’s digital transformation journey.

On this foundation, the company expects to:

• Monitor business activities on a unified system
• Strengthen control over orders, inventory and delivery routes
• Connect sales, warehouse and transport more effectively, reducing manual processing
• Build a solid data platform to support expansion and operational optimization in the future

With this project, we at NLT Group reaffirm our role as a technology partner accompanying major enterprises in Vietnam on core operations and commercial systems, focusing on real–world deployment closely aligned with client processes and long–term objectives.

As more and more Vietnamese companies turn to offshore outsourcing to reduce costs, very few truly understand why there is such a dramatic price gap between regions, or where the line lies between “smart cost savings” and “low cost with high risk.”

This article will help you understand the core factors that determine global software outsourcing costs.

Cost of living and minimum wage by country

This is the most fundamental factor influencing offshore software development costs. Countries with a high cost of living such as the United States, the United Kingdom, and Singapore must pay salaries that are several times higher than those in developing countries.

In the United States, the annual salary of a senior software developer typically ranges from USD 120,000 to USD 180,000. In contrast, in Vietnam, the average annual salary for a senior developer is only around USD 20,000 to USD 30,000. Even with comparable skill levels, the per-person cost can be five to six times lower.

Technical capability, experience, and depth of expertise

Cost is influenced not only by geography but also by the actual capabilities of the development team. Regions with more specialized skills tend to charge higher rates, but their productivity is often significantly higher as well.

Differences in project management processes and quality standards

A company with a well-structured Agile process, using CI/CD, managing projects with Jira, and conducting regular code reviews will have higher software outsourcing costs, but this significantly reduces risk and improves scalability.

In developed markets such as the United States and the European Union, these practices are considered mandatory standards. In some low-cost markets, businesses may face situations where there is no proper documentation, no testing, or no post-delivery warranty. This is why the reality of “cheap at first, expensive later” is a common outcome when project management processes are not carefully evaluated.

>>> See also: The budget optimization formula for software outsourcing used by large enterprises

Legal framework, data security, and international standards

In regions such as the EU, the US, and Singapore, compliance with standards like GDPR, ISO 27001, SOC 2 is almost mandatory. Vendors that fully comply with these requirements usually have higher costs due to the significant investment needed to maintain security and compliance.

Conversely, working with vendors that lack clear contracts or NDAs can expose businesses to legal risks and data loss, especially in projects related to finance, healthcare, or user management systems.

Communication capability and time zone alignment

Although this is not a “direct” cost factor, it can cause significant productivity losses. For this reason, the Nearshore outsourcing model has recently attracted increasing interest from Vietnamese companies seeking better collaboration efficiency.

Company scale and reputation in software outsourcing

A software outsourcing company with a strong brand and experience working with major international clients such as Samsung, BOSCH, or IBM typically charges higher rates. However, this price difference reflects more structured delivery capabilities and stronger scalability over the long term.

For Vietnamese enterprises, choosing a mid-sized company with standardized processes and reasonable pricing is often a far more practical option than working with very large, global vendors.

Comparison table of average software outsourcing and developer costs by region (USD/hour)

Sources: IT Services Pricing Guide 2025, Software Development Company Pricing Guide 2025, US vs International Developers: Do Overseas Developers Get a Bad Rap?

Process for choosing an outsourcing region with suitable costs – A perspective for Vietnamese businesses

Choosing where to hire developers or a software outsourcing team is not only a pricing question, but also a decision about risk, management capability, and overall performance. Below is a five-step process to help Vietnamese businesses select the right region, the right capability, and the right cost.

Step 1: Assess internal resources and the company’s own control capability

Step 2: Define cost and timeline objectives

Step 3: Compare skill sets by region

Step 4: Assess collaboration capability (time zone, communication, process)

Step 5: Pilot with a small sprint

Businesses should not sign a long-term contract immediately. Instead, they should:

• Run a trial with one sprint (2 weeks) or a small module (login, payment, etc.).
• Evaluate:
  • Was the deadline met?
  • Was communication clear?
  • Was the code delivered with tests and documentation?

If expectations are met, expand to the next phase. If not, switch to another partner.

Conclusion: Price differences are inevitable, but do not buy risk just because it is cheap

Low software outsourcing costs do not necessarily mean high efficiency. If a business looks only at the price list and ignores key factors such as:

• Technical capability
• Communication quality
• Delivery process
• Security and legal compliance

Then what seems like “cost saving” can quickly become a burden when projects are delayed, bugs pile up, or the entire system has to be rewritten.

Frequently asked questions (FAQ)

The answer is YES, and the impact is significant. Let’s explore this standard in more depth with NLT Group tin the article below!

What is the CMMI standard?

CMMI (Capability Maturity Model Integration) is a model for assessing the maturity of software development processes, originally developed by the Software Engineering Institute (SEI) of the United States and currently managed by ISACA.

This standard does not certify products, nor does it certify individuals. It certifies that a software company has a standardized, well-controlled, and continuously improved process system, covering project management, internal communication, as well as system operation and maintenance.

How many levels does the CMMI standard have?

Currently, the CMMI model is divided into five maturity levels:

In Vietnam, most companies holding CMMI certification are at Level 3 or Level 5, the highest maturity level.

Why should Vietnamese businesses pay attention to the CMMI standard when outsourcing software development?

Ensure projects are implemented with clear processes, without ambiguity

When a company achieves CMMI Level 3 or higher, businesses can be confident that:

• They have periodic reporting processes.
• They follow standardized documentation practices.
• Testing, reviews, and handover are conducted under controlled procedures.

Reduce the risk of “careless development” and compounding defects due to weak internal management

Many small companies in Vietnam operate in a “freelance-style” manner, without proper codebase management or testing checklists. The result is products delivered with numerous bugs, insufficient documentation, and systems that are difficult or impossible to maintain.

With CMMI, activities such as testing, backups, version management, repository updates, and related controls are enforced from the very beginning.

Increase the ability for long-term collaboration or future scalability

If a business plans to scale its system or raise investment, being able to demonstrate collaboration with a provider that follows CMMI-standardized processes is a significant advantage when working with investors and international clients.

How does CMMI for software development companies differ from ISO 27001 and ISO 9001?

Many large software companies in Vietnam often achieve all three certifications to provide comprehensive coverage:

• CMMI to standardize development processes.
• ISO 27001 to protect data security.
• ISO 9001 to ensure efficient business operations.

Signs that a company “does not have CMMI” or “has it in name only”

Some software outsourcing companies in Vietnam with CMMI certification

Source: Official company websites and the ISACA Global Partner Directory

Conclusion: do not just ask “how many developers do you have?”, ask “what processes ensure quality?”

In software outsourcing, developer capability matters, but process capability matters even more. CMMI is evidence that a company knows how to:

• Manage work in a structured and disciplined manner.
• Reduce system defect risks.
• Deliver products that can be maintained over the long term.

If a business does not want to pay later to fix defects, it should invest upfront in having the right process.

Frequently asked questions (FAQ)

So how can businesses, as outsourcing clients, feel confident entrusting their digital assets to a third party? The answer is to check whether the provider complies with the ISO/IEC 27001 standard.

What is ISO/IEC 27001?

ISO/IEC 27001:2013 is an international standard for information security management systems (ISMS – Information Security Management System) issued by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC).

Its primary objective is to establish, operate, maintain, and continuously improve an information security management system within an organization.

What does ISO 27001 mean in software outsourcing?

When a software outsourcing company is certified to ISO/IEC 27001, it means that:

• They have a robust information security system in place.
• All processes for data storage, transmission, and processing are controlled.
• They comply with independent assessment criteria from international third-party auditors.
• They have the capability to handle and respond to information leakage incidents if they occur.

In short, businesses can trust that their data and products are properly protected.

Key components of ISO 27001 related to software outsourcing

Why should Vietnamese businesses require ISO 27001 when outsourcing software development?

Protect your digital assets from leakage or theft

Many experts and shared experiences in Vietnam warn that if clients do not properly manage access rights, such as repository control, SSH access, deployment permissions, or do not clearly specify licensing terms in contracts, some outsourcing companies may lock repositories and refuse to hand over source code at the end of a contract.

If a partner has ISO 27001, these risks are controlled through strict processes and legal commitments.

Prevent legal and reputational risks arising from unauthorized data exploitation

If a business is developing applications that store customer, financial, or medical information, data breaches can result in violations of the Law on Cyber Information Security under Decree 13/2023/NĐ-CP on personal data protection, or even lawsuits from customers.

Increase the ability to sign contracts with international partners

Many foreign clients from Europe, the United States, or Singapore require development partners to hold ISO/IEC 27001 as a mandatory condition for cooperation. If you are a Vietnamese company engaged in outsourcing or aiming to export software services, ISO certification is one of the essential “passports.”

Key terms related to ISO 27001 in software outsourcing

Conclusion: do not entrust digital assets to partners without security capability

In software outsourcing, security is not a feature but a mandatory requirement. ISO/IEC 27001 is one of the most reliable proofs that a partner not only knows how to write code but also knows how to protect data and corporate reputation.

Frequently asked questions (FAQ)

Overview comparison of software outsourcing models

>>> See more: What is the onshore model? Everything you need to know about onshore software outsourcing

Detailed comparison by key criteria

>>> See more: Offshore model: saving software outsourcing costs but not simple

Pros and cons of each software outsourcing model

>>> See more: Software outsourcing with the nearshore model and mandatory things businesses must know

Suitable models based on business objectives

Recommended models based on the scale of Vietnamese enterprises

Conclusion: which software development model should Vietnamese enterprises choose?

There is no absolutely optimal model, only the model that best fits a company’s goals and resources.

Frequently asked questions (FAQ)

What is the Nearshore model?

Nearshore software outsourcing refers to a model in which a business hires a software development vendor in a nearby country in terms of geography and time zone, usually within the same region or economic cooperation bloc.

Unlike Offshore models which involve long distances or significant time zone differences, or Onshore models which are limited to the same country, Nearshore helps reduce communication barriers, improve collaboration efficiency, and still achieve meaningful cost optimization.

Advantages of Nearshore software outsourcing: the advantage lies in “proximity”

Geographically close, same or minimal time zone difference

• When working in an almost real-time setup, businesses receive faster responses from Nearshore partners.
• Companies can also easily organize online meetings, training sessions, or coordinate QA and UAT activities.
• The Nearshore model helps reduce delays in business discussions and enables timely updates when changes occur.

More similar working culture compared to Offshore

• Countries in Southeast Asia tend to have fairly similar corporate structures, which makes collaboration smoother.
• Thanks to cultural similarities, most Nearshore software development teams are flexible in mindset and willing to adapt to the working style of the client country.
• Communication within the same economic cooperation bloc is generally easier compared to working with India, Bangladesh, or African countries.

Costs remain significantly lower than Onshore

• Nearshore labor costs in the ASEAN region are typically 15%–30% lower than in Vietnam, for example in Cambodia and Laos.
• Some countries such as Malaysia or the Philippines have strong capabilities in English communication, QA, and BPO, offering competitive pricing compared to Offshore options.

Flexibility in hybrid deployment

• Businesses can use Nearshore as an intermediate hub when organizing hybrid project delivery models, such as a Vietnam-based team managing the project, a Malaysia-based team handling core development, and a support team located in the Philippines. This approach helps accelerate product delivery without expanding domestic headcount.

Barriers and mandatory considerations

Legal differences, even if “close” does not mean “the same”

• Intellectual property laws, source code transfer regulations, or corporate income tax rules may differ.
• Some countries in the region do not yet have strict data protection frameworks, so Vietnamese businesses need to prepare robust NDAs and closely monitor compliance.

Not every country in the region is ready

• Cambodia, Laos, and Myanmar offer low-cost outsourced software development resources, but often lack deep technical expertise and familiarity with modern frameworks.
• Singapore is very strong in processes and security, but its costs are close to or even higher than Onshore development in Vietnam.
• Malaysia and the Philippines are popular for BPO, QA, and mobile development, but backend development capabilities should be carefully assessed.

English communication is still required

• Most Nearshore teams in countries close to Vietnam do not use Vietnamese. Vietnamese enterprises need at least one PM or BA who can communicate in English with the Nearshore technical team.

When should you choose the Nearshore model?

• Businesses need to expand their engineering or QA teams while reducing pressure on internal staff.
• Projects require fast response times and cannot afford 12-hour delays caused by Offshore time zone differences.
• Products are targeted at the Southeast Asian market and require an understanding of regional user culture.
• Businesses already have quality control in place and need additional execution capacity.

Quick comparison: Offshore – Nearshore – Onshore in Vietnam

Potential Nearshore software outsourcing countries for Vietnamese businesses

Nearshore software development process and the 6 steps Vietnamese businesses must understand

Nearshore software outsourcing offers advantages in terms of geographic proximity and time zone alignment. However, without a clear process, these advantages can be completely neutralized by coordination ambiguity. Below are six standardized steps to help Vietnamese businesses effectively implement projects with Nearshore partners in ASEAN:

Step 1: Define project objectives and scope (Project Scoping)

Businesses need to clearly determine:

• Is the project an MVP or a full product?
• Who is the target customer?
• Which features are mandatory and which can be deferred?

Then convert this into a Business Requirement Document or a detailed functional and system process description file (which may be combined with wireframes) for the Nearshore software outsourcing partner to implement.

Step 2: Find and evaluate suitable Nearshore partners

Businesses should prioritize companies that have:

• Experience working with Vietnamese clients or within the ASEAN region.
• Team members who can communicate in English.
• Previously delivered similar projects.

Select 2 to 3 strong candidates for interviews, capability assessment, and detailed pricing proposals.

Step 3: Negotiate, sign contracts, and NDA

Businesses must agree on:

• Scope of work
• Timeline and payment milestones
• Confidentiality commitments (NDA)
• Source code ownership (IP Ownership)

Note that contracts should be written in English or bilingual if necessary.

Step 4: UI design and technical architecture

• Both parties agree on UI and UX designs (via Figma, Adobe XD, etc.).
• The Nearshore partner proposes system architecture, technologies, and deployment environments.
• If there is third-party integration such as banking APIs or e-invoicing systems, this must be clarified at this stage.

Step 5: Development, testing, and continuous updates

• The project is divided into sprints (Agile) or phases (Waterfall, depending on agreement).
• Work management tools should be used such as Jira, Trello, or Notion.
• The Nearshore team is required to provide regular reports: daily or weekly reports and sprint reviews.

Businesses should request demos at the start of each sprint to control quality early.

Step 6: Acceptance, handover, and maintenance

• UAT (User Acceptance Test) must be conducted in Vietnam.
• After acceptance, all source code, cloud or server accounts, and technical documentation must be fully handed over.
• Businesses should agree on a maintenance period (1 to 3 months free, then paid if continued).

Conclusion

Nearshore is not a “lighter” version of Offshore. It is a software outsourcing model designed to optimize speed, reduce risk, and maintain cost flexibility for businesses.

For Vietnamese enterprises, if you are tired of endless Offshore projects or want to save costs while maintaining smooth collaboration, Nearshore is a worthwhile option, provided that you have a structured implementation plan and strong control mechanisms.

Frequently asked questions (FAQ)

However, reality shows that Offshore outsourcing is not a straight path. It can help businesses cut up to 70 percent of personnel costs, but it can also come at a price in the form of delayed projects, defective products, or solutions that fail to meet urgent business needs.

What is the Offshore model?

Offshore software outsourcing is the practice of hiring a software development provider in a different country, with complete separation in terms of geography and time zone.

For example:

• A Vietnamese company hires a development team in India to build a backend system.
• A Hanoi-based business hires a UI or UX designer from Ukraine.
• A Vietnamese startup uses a mobile development team in Bangladesh or Eastern Europe.

The common characteristics of this model are low costs and abundant talent, but it requires strong remote management capabilities and cross-cultural communication.

Why does Offshore software outsourcing remain attractive to Vietnamese businesses?

Significant cost savings

Developer hiring costs in Vietnam are steadily increasing with market demand. On average, hiring one developer can cost between 18 and 40 million VND per month. Meanwhile, countries such as Bangladesh, Pakistan, or Nigeria offer labor costs that are 30 to 50 percent lower. For businesses with limited budgets, the Offshore model can help launch an MVP quickly without excessive spending.

Easier access to rare technology skill sets

Offshore outsourcing allows businesses to expand their search boundaries when they need expertise in blockchain, AI, or other technologies that are still scarce in Vietnam. This model is particularly suitable for R&D-focused startups or companies with a core team in Vietnam that need additional resources from overseas.

Flexible working models and staffing

Offshore outsourcing offers various engagement models such as hourly rates, sprint-based delivery following agile milestones, or monthly dedicated developers or teams. Businesses can also scale resources up or down depending on each phase, without long-term commitments.

But Offshore software outsourcing is far from simple

Cultural and communication differences

Many Vietnamese businesses are not accustomed to remote management. This often shows in unclear task assignments, lack of proper documentation, or failure to use management tools such as Jira or Trello.

In addition, some Offshore teams do not fully understand industry-specific requirements in Vietnam, such as accounting standards, import export procedures, or electronic invoicing integration.

Difficulty in controlling progress and quality

With Offshore outsourcing, businesses frequently face challenges related to time zone differences, indirect communication, or non-dedicated developers, all of which can delay projects.

Many companies hire overseas freelancers through platforms such as Upwork, Freelancer, or Fiverr, but insufficient legal binding can result in lost source code or incomplete products.

Legal and security risks

Many Vietnamese businesses pay insufficient attention to signing clear NDAs or tightly controlling repositories and codebases, leading to significant security vulnerabilities. In the event of disputes, resolving issues under international law is difficult, time-consuming, and costly.

When should and should not Vietnamese businesses choose Offshore software development?

Offshore is suitable when:

• The business needs to save budget in the early stage or wants to build an MVP quickly to test the market.
• There is an internal Project Manager or CTO capable of effective remote control.
• The project targets a global market and does not heavily depend on local regulations.
• The business needs specialized technology resources that are scarce in the domestic market.

Offshore is not recommended when:

• The product serves the Vietnamese market and requires deep understanding of local cultural and legal contexts.
• The project needs integration with government systems such as tax, social insurance, or customs.
• The business lacks internal technical staff to inspect, review, or manage the Offshore team.
• Timelines are tight, as Offshore projects require very clear and detailed scope definition upfront.

Offshore software outsourcing costs in 2025 (latest update)

Source: Arc.dev, Clutch.co, and real-world quotations from Vietnamese companies with Offshore outsourcing experience

Offshore software outsourcing process – Preparation to avoid project failure

Each Offshore provider has its own workflow. However, if you are a Vietnamese business considering Offshore software outsourcing, make sure every collaboration follows a standardized governance framework with the following six core steps:

Step 1: Submit requirements and project description (RFP – Request for Proposal)

The business should provide as much detailed information as possible, including:

• Product objectives
• Core and secondary features
• User flow diagrams or wireframes (if available)
• Expected deadlines and budget

If the business does not yet have an internal technical team, it can request consulting support to build a Business Requirements Document (BRD) from advisory agencies.

Step 2: Technical analysis and consultation

The Offshore provider will respond with an initial proposal that typically includes:

• Recommended technology stack
• Implementation roadmap divided by sprint or phase
• Cost estimation for each stage
• Staffing model (who does what and role responsibilities)

The business should request an online meeting (via Google Meet or Zoom) to clarify all unclear points in the requirements.

Step 3: Contract signing and confidentiality commitments

A reputable Offshore provider will allow the business to directly manage repositories, issue trackers, and cloud servers if applicable. At a minimum, the business must sign two documents:

• Software development contract (including timeline, payment terms, source code ownership, and penalties for delays).
• NDA (data and source code confidentiality agreement).

Step 4: UI design and system architecture

After the business approves the UI design (via Figma, Adobe XD, etc.) submitted by the Offshore team, they will build the backend structure, database, and APIs based on the agreed architecture. The business can request delivery of a System Architecture Diagram for future review or audit purposes.

Step 5: Software development by sprint – Agile

Projects are typically divided into two-week sprint cycles. For each sprint or week, the business should receive:

• A demo build (development environment)
• Progress reports
• Official feedback records from the business

Offshore teams usually use tools such as Jira (task management), GitHub/GitLab (repositories), and Slack or Microsoft Teams (communication) to track project progress together with the business.

Step 6: Testing, acceptance, and maintenance

Acceptance is often divided into two phases:

• Alpha test: internal testing by the Offshore team.
• Beta test: UAT testing by the Vietnamese business.

After acceptance, the Offshore provider will:

• Deliver source code, technical documentation, and cloud accounts.
• Commit to maintenance for 1 to 3 months, with extension options if needed.

Tips for running a successful Offshore software outsourcing project

• Choose the right engagement model: Small projects should use milestone based contracts with clear deliverables, while long term projects should choose a Dedicated Team model with an intermediate management layer.
• Sign contracts carefully: Execute NDA and contracts with clear timelines, source code ownership, payment terms, and maintenance clauses.

• Use remote management tools: Require progress tracking and project monitoring through professional tools such as Jira, Notion, Slack, and GitHub.
• Start with a small project to validate capability: Businesses can begin with a single module or a POC (proof of concept) before fully committing to long term cooperation.
• Hold regular progress review meetings: Businesses should organize weekly calls, task reviews, and periodic code audits. Avoid waiting until the end of a sprint to discover issues.

Conclusion

For Vietnamese businesses, the Offshore model should only be applied when the product is clearly defined, control processes are in place, and cross border collaboration is well prepared.

Do not choose Offshore purely because it is cheap. Treat Offshore as a strategic partnership. Verify carefully, define clear commitments, and proceed step by step with confidence.

Frequently asked questions (FAQ)